Frequently Asked Questions (FAQs)
General Questions
Q: Where do you provide services?
A: We provide services in:
– Essex County, MA
– Middlesex County, MA
– Rockingham County, NH
– Hillsborough County, NH (Pelham)
Mosquito & Tick Control, Egg & Larvae Control, Tick Control, Home Shield, and Gutter Cleaning are available in MA & NH.
Stinging Insect Control and Rodent Control are available in Massachusetts only.
Q: Do you offer a free quote? How do I sign up?
A: Yes. You can get a free instant quote right on our website in about 90 seconds.
You can:
– Click the Instant Quote button on our site
– Call us at 888-229-0095
– Or email jeff@mosquitoenemy.com
If you like the quote, you can sign up online or over the phone. We’ll then schedule your first visit and send you confirmation by text or email.
Q: Do I need to be home for service?
A: In most cases, no.
As long as:
– Gates are unlocked
– Pets are inside
– We have access to the yard
We can treat your property and leave a notice at your door or send a text with any special instructions.
Q: How will I know when you’re coming and when you’re done?
A: We will:
– Send you a text and/or email the day before your scheduled visit
– After the treatment, we send a text with any special notes, and we leave an invoice/door hanger in a clear bag at your door
You’re never left guessing.
Q: Are Mosquito Enemy technicians trained, licensed, and insured?
A: Yes. All of our technicians are professionally trained, licensed, and insured.
We’ve been solving pest problems since 1986.
Mosquito & Tick Barrier Treatments
Q: What is a Mosquito & Tick Barrier Treatment?
A: It’s a treatment we apply around your yard that:
– Kills mosquitoes and ticks on contact
– Leaves a barrier on trees, shrubs, and shaded areas
– Helps keep new mosquitoes and ticks away for a period of time
It’s designed so you can go back to using your yard again without constantly swatting and worrying.
Q: How often do you apply mosquito and tick treatments?
A: It depends on the program:
– Eco-Friendly EPA-Licensed Barrier:
We treat about every 21 days (3 weeks) during the season.
– Organic Barrier Program:
We treat about every 14 days (2 weeks) because natural oils break down faster.
Seasonal programs are set up so your yard stays covered throughout mosquito and tick season.
Q: What is the mosquito egg and larvae control program?
A: This program is an addition to either of our barrier treatments consisting of 5 applications per season, targeting mosquito eggs and larvae in standing water, including on neighboring properties where we cannot treat directly. It enhances your mosquito barrier treatment and provides a more complete solution.
Q: Are your mosquito and tick treatments safe for kids and pets?
A: Yes, when used as directed.
We ask that:
– Kids and pets stay inside during the treatment
– They stay off the treated areas until the product is fully dry (usually about 20–30 minutes, depending on weather)
Once it’s dry, you can use the yard as normal.
Q: How soon can we use our yard after a treatment?
A: In most cases, about 30 minutes after we finish.
Once the product is dry, you can go back out and enjoy the yard.
Q: How long do treatments last?
A: For barrier sprays:
– Our eco-friendly EPA-licensed barrier normally lasts up to 21 days
– Our organic barrier is a bit shorter and is refreshed every 14 days
Weather can play a role, but we schedule your season so your yard stays consistently protected.
Mosquito Egg & Larvae Control Program
Q: What is the mosquito egg and larvae control program?
A: This is an add-on program that works with your barrier treatment.
It consists of 5 applications per season, targeting mosquito eggs and larvae in standing water, including water on neighboring properties where we can’t spray directly.
The goal is to stop mosquitoes in the water stage, before they ever have a chance to fly and bite.
Q: How often do you apply tick treatments?
A: Our tick only control program consists of multiple treatments throughout the season to reduce tick only populations in your yard.
Q: Is the egg & larvae program a stand-alone service?
A: No. It is not a stand-alone service.
It is an addition to either of our barrier treatments (eco-friendly or organic).
It enhances your barrier treatment and gives you a more complete solution.
Q: What types of water do you treat?
A: We look for:
– Low spots and puddles that hold water
– Swales and ditches that stay damp
– Containers that collect water (tires, buckets, toys, etc.)
– Edges of ponds and water features where mosquitoes like to lay eggs
We treat standing water that cannot be drained easily with suitable products designed for eggs and larvae.
Tick Control Only
Q: Why would I consider tick control only?
A: Some customers are mainly worried about ticks, not mosquitoes.
Ticks can carry diseases and can be dangerous to both people and pets. Unlike mosquitoes, there is no county-wide tick control program, so personal treatment is important.
If mosquitoes don’t bother you much but ticks do, a tick-only program can be a good fit.
Q: How often do you apply tick-only treatments?
A: Our tick-only control program consists of multiple treatments throughout the tick season to reduce tick populations in your yard.
We focus on:
– Woods edges
– Stone walls and brush
– Shady, leaf-litter areas
– Paths where kids and pets move
If you want more detail, we can design a custom tick plan for your property.
Stinging Insect Control
Q: Do you remove wasp and hornet nests?
A: Yes. We remove or treat wasp and hornet nests in Massachusetts only.
We handle nests in:
– Eaves and soffits
– Decks and stairs
– Sheds, playsets, and shrubs near the home
Q: Do you exterminate honey bees?
A: No. Honey bees are protected and important for pollination.
If you have a honey bee hive:
– We will not treat it
– We recommend contacting a local beekeeper or bee removal service for safe relocation
We want your family safe, and we also want to do the right thing for the environment.
Gutter Cleaning
Q: How does your gutter cleaning service work?
A: We use the SkyVac system:
– A ladder-free system — we clean from the ground
– Closed-circuit video inspection to see what’s in your gutters
– A vacuum system that sucks debris out instead of flushing it down your siding and onto your lawn
It’s cleaner, safer, and doesn’t make a mess.
Q: How often should I get my gutters cleaned?
A: We recommend:
– At least once per year, usually in fall after leaves are down
– Sometimes twice per year (spring and fall) if you have a lot of trees or recurring overflow issues
We offer gutter cleaning from April through December.
Billing, Packages & Licensing
Q: Do you offer seasonal packages?
A: Yes. We offer seasonal mosquito and tick control packages that provide consistent protection throughout the season.
We also offer add-ons like:
– Mosquito Egg & Larvae Control
– Tick-only programs
– Home Shield Pest Protection
– Gutter Cleaning
Q: What payment methods do you accept?
A: We accept:
– Credit cards
– Debit cards
– Checks
We also offer automatic payments for seasonal customers so you don’t have to think about it.
Q: Can I pause or cancel my service?
A: Yes. If you need to pause, change, or cancel your service, just call us.
We’ll:
– Go over your options
– Explain any timing or billing details (for example, if you’re mid-season)
– Make sure you’re not confused about what happens next
Q: Are you licensed and insured?
A: Yes. Mosquito Enemy and our technicians are:
– Licensed as required
– Insured
– Trained to use all products correctly and safely
We take your property, your safety, and our work very seriously.